Our vision is to be recognised as the information technology service provider of choice, delivering a modern, agile information environment supporting the conduct of teaching and learning, research, student services, community engagement and business operations, which is highly responsive to the University's goals and objectives and contributes positively to the student experience and the University's reputation.
Our mission is to provide The University of Queensland (UQ) with information technology and services that are considered by all personnel at the University as being secure, high quality, and dependable. Data and information in its many forms are readily accessible to everyone—staff and students, alumni, and affiliates—and are used in facilitating communications, teaching & learning, research, business operations and corporate management. Information technology is sufficiently agile to enable UQ to grow, adapt to change, seize opportunities, and is viewed as a point of difference by our students, staff, and competitors.
Service. Team. Accountability. Results.
Service: We are committed to highly skilled and effective service delivery, working with our customers and each other to deliver quality outcomes.
Team:We work closely with each other and our customers to provide services and achieve results, focusing not on barriers but on the timely delivery of outcomes.
Accountability: We take responsibility for meeting customer needs and achieving positive outcomes within UQ’s budgetary and regulatory framework. We seek to improve rather than apportion blame.
Results: We are focused on delivering results that support the requirements and changing needs of the University, add to its reputation and contribute positively to the student experience.
Rob Moffatt, AM.
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Associate Director, Academic Services
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Associate Director, Enterprise Support
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