Key intiatives and objectives in the current IT program of work include:

Workflow automation (BPD) Develop automated workflows for priority business processes Workflow Automation (BPD)

 Solution and develop automated workflows for priority business processes to reduce manual handling and process complexity of administrative functions.

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Workflow Automation (BPD) Project

Identity Management

Identity underpins a number of key initiatives, including workflow automation and CX enhancement.  The program is to develop the maturity of identity across the whole UQ community.

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Identity Management Project

Research data networkResearch Data Network

Review of the current network and support the needs of the growing research requirements for data speed and volume to enable research and collaboration.

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Research Data Network Project

School Management System and ECP

Enterprise system for resource allocations that support all schools to efficiently manage resources.

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School Management System and ECP Project

Data Integration

Data integration is critical to delivering innovation and maximising the value from data in UQ systems. And, reduces administrative data entry and improves accuracy.

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Data Integration Project

CX Enhancement Proposal

Develop a proposal for enabling the UQ Engagement Continuum through enhancing the CRM systems at UQ, and commence implementation if approved and funded.

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CX Enhancement Proposal

Cognitive Computing

Develop a proposal for a cognitive computing proof of concept which enhances services and gains insights regarding patterns of behaviour.

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Cognitive Computing Project

Student data quota increase

Increased internet quota will enable students to collaborate and learn using digital technologies that support their student life and aligns with the goals of the student strategy.

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Student Data Quota Increase Project

Web Program

Demonstrating the educational institution’s role in driving digital innovation, 2017 will see initiatives to improve online technologies and UQ's web presence to improve the student experience.

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Web Program Project

Email To The Cloud

Reduce reliance on UQ owned infrastructure resulting in reduced on premise infrastructure costs and associated support staff required for management and maintenance.

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Email To The Cloud Project

Cyber Security Improvement Program

Undertaking proactive initiatives to counter cyber threats and creating cyber security awareness amongst the UQ community will help reduce the risk of cyber breaches, protecting UQ’s reputation and information assets.

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Cyber Security Improvement Program

Student System Platform

Optimal reconfiguration of fees module and commencement of planning and initial implementation of SI-net 9.2 upgrade. The upgrade scheduled to conclude in 2018 will provide some minor enhancement, but is primarily to retain version support.

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Student System Platform Project

Wireless refresh and location analytics

The ability to analyse campus activity will enable the University to make data driven decisions that support a number of important initiatives, including the new student strategy and sticky campus/campus utilisation.

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Location Analytics and Wireless Refresh Project