We have detected you are using a machine at UQ and you do not currently have an active Internet Session. Any externally hosted content will not appear unless you have an active Internet session. Please create an Internet session by going to https://login.uq.edu.au
What is Video Conferencing?

Video conferencing is the connection of two or more physical locations via the Internet with the ability to share video and audio between locations.

Video Conferencing system in 47a-351 shown above

What are the available video conferencing options at UQ?

To hold a video conference at UQ, you have three options:

  • Use a video conferencing enabled meeting room or lecture theatre.
  • Use either the Cisco Jabber or Zoom client, which are available for use on both Windows PC and Apple Mac.
  • Use a portable video conferencing unit.

Which UQ rooms are video conferencing enabled?

A full list of physical UQ video conferencing enabled rooms can be found here. To book these venues, please contact Room Bookings on 07 334(60775), via email at roombookings@uq.edu.au, or by placing an online booking via the UQ Teaching Space Managment website.

How do I access a portable video conferencing unit?

There are portable video conferencing units available on the St Lucia and Gatton campuses. Please email help@its.uq.edu.au to request a portable video conference unit; including details of your video conference meeting (e.g., date and location).

What are the associated costs?

Video conferencing enabled rooms, Cisco Jabber, Zoom, and portable video confernecing units are free to use for UQ Staff. There may be costs associated with venue hire, or if you require an Audio Visual Technician to be present during your conference.

What options exist if I cannot gain access to a venue with video conferencing?

If you cannot gain access to a video conferencing enabled venue, you can use either Cisco Jabber or Zoom on your Windows PC or Apple Mac, or you can use a portable video conferencing unit. Please email help@its.uq.edu.au to request a portable video conference unit; including details of your video conference meeting (e.g., date and location).

How do I use video conferencing at UQ?

Video conferencing systems at UQ are controlled by either a hand-held remote control, or via the touch panel connected to the room's Audio Visual System.

The following guides will help you get up and running with the video conferencing systems available at UQ:

Audio Visual System - Video Conferencing User Guide
Cisco Telepresence SX10 Video Conferencing User Guide
Cisco Telepresence MX300 Video Conferencing User Guide
 

What information do I require to participate in a video conference?

To take part in a video conference, you should have the following information:

  • The address of the conference or system you wish to dial. This will usually be in one of the following formats:
    • An IP address (130.102.159.180
    • A SIP or H323 address (7.302@uq.edu.au or 8012345@uq.edu.au)
    • A meet conference address (meet.staffmeeting@uq.edu.au)
  • The phone contact details of the party you are trying to conference with, in case of any difficulties.
  • The start time and duration of your conference.

How can I test my connection?

You can test that your video conferencing system is working correctly by dialling the UQ Test Video Conference on  111@uq.edu.au. You can be sure that your system is working correctly when you can see and hear a UQ marketing video, and see a clock showing the current time.

How do I get assistance with my video conference?

If you require assistance with video conferencing, please contact ITS AV Services on your campus, or email your request to help@its.uq.edu.au. The following guides also will help you get up and running with the video conferencing systems available at UQ:

Audio Visual System - Video Conferencing User Guide
Cisco Telepresence SX10 Video Conferencing User Guide
Cisco Telepresence MX300 Video Conferencing User Guide

Can Skype be used for video conferencing?

Skype is not compatible with video conferencing systems. If you would like to host or join a video conference using a Windows PC or Apple Mac, please use either Cisco Jabber or Zoom.

The following table will help you choose the best conferencing option for your application.

How do I use video conferencing for a meeting with multiple participants?

Meet Conferences are an ideal solution for conferences with multiple participants. To start a meet conference, use your video conferencing system to dial a unique meet conference address in the following format, then pass the address on to all potential meeting participants. You can use any unique title for your meet conference:

meet.unique_title@uq.edu.au

For example, if you needed to hold a meeting with staff located at multiple remote sites, you could create a unique meet conference address such as meet.staffmeeting@uq.edu.au, then email this address on to all participants ahead of time. Connecting participants will be able to join the meeting automatically, without interrupting the host presenter to Accept the incoming connection.

Which conferencing method is best for my application?

The following table will help you choose the best conferencing option for your application. If you have any questions, please contact the ITS Service Desk on 07 336(56000) or via email at help@its.uq.edu.au.