The AARNet CloudStor service enables users to store, access and share files, similar to other cloud storage applications such as Dropbox or OneDrive.

Logging into AARNet CloudStor will give you access to both CloudStor (storage) and FileSender (ideal for sharing large files) solutions.

UQ Staff get 100GB of space on CloudStor

Logging in

To log into CloudStor, go to and select The University of Queensland as the institution.

You will be redirected to UQ's Single sign-on page. 

Log in with your UQ username and password.

First run

When accessing CloudStor for the first time, you will be presented with the first run wizard.

The first run wizard will prompt you to set a sync password. This password is used for accessing CloudStor using the ownCloud sync clients or via WebDAV.

You will also be presented with the option of downloading an ownCloud sync client for your operating system. The ownCloud client enables you to automatically synchronise your files with CloudStor.

Settings and help

Settings and help are available from the toolbar in the top, right of the web interface

My account

Under the "My Account" menu option, you can perform actions such as:

  • Change your sync password
  • Access the desktop sync clients
  • Setup notifications for various activities on CloudStor
  • See how much storage you have used


Access the help page for more information about CloudStor, ownCloud and how to get more support if required.


How to use CloudStor

The CloudStor interface displays your data based on how it has been shared

  • All Files - contains all files that have been stored in CloudStor (excludes files uploaded using FileSender)
  • Favourites - The folders/files you have marked as favourites
  • Shared with you - Files/folders that have been shared to you by another CloudStor user
  • Shared with others - Files/folders you have shared with other CloudStor users
  • Shared by link - Files/folders you have shared using a URL


Uploading a file or creating new folders and files

You can upload a file, create a new file or create a new folder using the web interface, by:

  • Click
  • Select "Text File" or "Folder" and providing a name for it
  • Press Enter on the keyboard to create a "Text File" or "Folder"


Downloading files

You can download files by selecting the "Download" in the  menu next to the folder or file you wish to download.


Sharing data

You can a folder or file by clicking on the  icon located to the right of the file or folder name. There is two methods of sharing:

  • To another CloudStor user - you can share to any other CloudStor user by typing their email address into the sharing dialog (note: the user must have logged into CloudStor before they will appear in the user list).
  • By public link - the "Share a link" option will create a URL you can provide to anyone to get access to download the file (AARNet recommends settings a password on these links to prevent unauthorised access).


Deleting data

Data can be deleted at the file or folder level. Once deleted, all files are moved to the Deleted Files page where they will be permanently deleted after 30 days. 

You are able to delete a file by clicking on the  icon next to a file or folder and selecting "Delete".


Seeing activity for your data

You can see your recent activity, changes to your own data and shared data by selecting the "Activity" option from the toolbar at the top of the interface. Alternatively, you can click on the  icon next to a file or folder and select "Details".


Send files using FileSender

  • Select the Sender app in the top navigation bar.
  • Complete the Sender form as necessary
  • For help or more information, select the "Help" option


Logging out

To log out of CloudStor, select the "Log Out" option from the menu in the top right corner of the web interface.


Using WebDAV

If you would like to use WebDAV - the settings are found by clicking on "WebDAV" in the bottom left corner of the web interface.


Using the ownCloud Sync Client

Sync Password

If you wish to use the optional sync clients from ownCloud, you will be required to set a separate ownCloud sync password. This password can be set from the settings page.

Note: This password is only for use with the sync clients and is not used to login to CloudStor.


Installing CloudStor Client on UQ Machines

To install the application on UQ machines please follow the Self-Install Software Guide

Download the Desktop Sync Client on Personal Machines

The Desktop Sync Client is available from Follow the ownCloud instructions to install the client.

Configuring the ownCloud Desktop Sync Client

  • Enter your UQ email address as the Username and the sync password you created (not your UQ password) and then click "Next"

  • Ensure "Sync Everything" is selected and then click "Connect..." and CloudStor will start synchronising your data.

For further help with the ownCloud Sync client, please visit


Data Recovery

If you have accidentally deleted or lost information from your Cloudstor drive please contact the ITS Support Desk on

This request should include the following:

  • Username/email address of the Cloudstor user
  • Name/email address of the SD
  • File path of the documents that are to be recovered
  • Date to which the documents are to be recovered to


What is a Group Drive?

A group drive is a place for groups, projects or collaborations of researchers to share files and data among themselves.

The standard quota for a group drive is 1TB but you can let us know by email: if you need more.

One or more researchers can manage the group drive and you can be in as many as you need.

Group drives can also be used as clearing houses for instrument or field data collection with integration into your scientific workflow.


How do I apply for a Group Drive?

To apply for a group drive please get in contact with us at:
and please include the following information:
  • Group name.
  • Group drive owner/manager.
  • Main affiliated organisation.
  • Approximate storage size required.
  • Email addresses of members in the group.
NOTE: There may be extra charges depending on the amount of storage required.