Step-by-step instructions

Step 1. Connect to a wifi network

  • Click 'Wireless Network Connections' icon in the taskbar at the bottom right of the screen. This should open the list of available wifi networks. 
  • Click either UQ or Eduroam.

Wireless Network Connections icon

Available wifi networks

Step 2. Enter your credentials

  • For the UQ Wifi network: Use your UQ username and password and click 'OK'. Students: your username starts with an 's' and is the same as for mySI-net or myUQ (e.g. s123456).
  • For the Eduroam network: Use the username format and your UQ password. Students: your username prefix starts with an 's' (e.g. Staff: your username prefix starts with 'uq' (e.g.

Step 3. Wait for confirmation

This process can take some time and it is not unusual to see a message 'This is taking longer than expected'.

If you are returned to the same screen as Step 2. then it's likely that you have entered the wrong username and/or password.