You can ask a colleague who is already using your department's printer on a Windows computer to help you get the following information.


On a Windows 7 computer with the printer mapped: open your start menu and search for 'Devices and Printers'

In this example, the printers name is ITS-Ricoh, it is located on server uq-print01


On a Windows 10 computer with the printer mapped: open your start menu and search forĀ 'Printers and Scanners'

In this example, the printer is called ITS-Ricoh and the server it is on is uq-print01


Once you have the printer name and server name you can access that printer from any laptop or desktop if you follow the guide.

Remember you may need to ask a supervisor or team leader to request access to the printer on your behalf.