ITS Voice Operations can provide reports on the call costs for a specific extension.

  1. Fill out the Request Report Form and email it to the Finance Officer in your department.
  2. The Finance Officer then uses the UniFi system to create an internal catalogue order for a report on phone usage (the vendor is ITS_001 and the catalogue name is ITS VO Catalog). The report request form is attached to this catalogue order.
  3. Upon receipt of the catalogue order and attached report request form, Voice Operations will provide you with the details required.
  4. Once you have received the requested report(s), please ask your finance officer to go back into UniFi and receipt the order. This will finalise the payment to ITS.