The following guides will help you set up and get the best performance from your iOS device - iPhone

1. Requirements for activating your Apple iOS device

New iOS devices (iPod Touch, iPhone or iPad) need to be activated by Apple before they can be used. Since iOS5, Apple has support for activating devices wirelessly, however this method isn't supported by ITS. Please ensure you have the following before activating your iOS device.

  • A Mac running OS X version 10.8.5 or later or a PC running Windows 7 or later
  • USB port
  • Display resolution on your computer set to 1024 x 768 or higher
  • Download latest version of iTunes, available at
  • An Apple ID account (for purchases from the iTunes Music Store or App Store)
  • An Internet connection for your computer (broadband recommended)

Follow the steps in the next section to activate your device.