The purpose of this Quick Reference Guide is to build working knowledge and understanding of the current CRM queues configured for Health and Behavioural Sciences (HABS) and their alignment with current HABS email addresses.

This will also assist with the re-routing of student enquiries (domestic and international) within HABS.


CRM queue Type of enquiries

Associated Student-only email addresses

(or for staff not using the CRM and wish to send these types of enquiries to the associated CRM queue)

New POP Email address

Health and Behavioural Sciences Enquiries

HABS UG and PG course work

Dentistry Enquiries

Dentistry UG and PG coursework

Dentistry Research Higher Degree Enquiries

 Dentistry RHD

Psychology Undergraduate Enquiries

Psychology UG coursework

Psychology Postgraduate Enquiries

Psychology PG coursework

Psychology Honours Enquiries

Psychology Honours

Psychology Research Higher Degree Enquiries

Psychology RHD

Human Movement and Nutrition Sciences Enquiries

HMNS UG and PG coursework

Human Movement and Nutrition Sciences Research Higher Degree Enquiries



NMSW Enquiries

NMSW UG and PG coursework

NMSW Placements

NMSW Placement matters

NMSW Research Higher Degree Enquiries



Pharmacy Enquiries

Pharmacy UG and PG coursework

Pharmacy Research Higher Degree Enquiries

Pharmacy RHD

SHRS Enquiries

SHRS UG and PG coursework

SHRS Research Higher Degree Enquiries




These CRM mappings are subject to change. Please contact your Faculty CRM representative with any queries or concerns.