This guide will explain how to configure your UQ Staff email and Hosted email using Outlook on a Mac, these guides will not work with iOS devices. The screenshots in this guide were created using Outlook 2016.

Configuring your email account (Fresh Install)

  • Open Outlook, then click Tools (located in the top menu) followed by Accounts

     
  • Click Add Email Account.
  • Email Address: enter your uq username followed by @uq.edu.au (e.g. uqjcitiz@uq.edu.au)

  • Click Continue
  • UQ SSO will pop up, enter your UQ username and password & click Login
  • Click Done

Configuring a Shared Mailbox

  • Open Outlook, then click Tools (located in the top menu) followed by Accounts

  • Click the + and select New Account.

  • Email Address: enter the hosted/shared mailbox email address

 

  • Click Continue
  • DOMAIN\username or email: Enter your UQ username followed by @uq.edu.au (e.g. uqjcitiz@uq.edu.au) and the password you use for your UQ username

  • Click Add Account
  • Click Done