This guide will explain how to configure your UQ Staff emails using Outlook on a Mac. The screenshots in this guide were created using Outlook 2016, however the process for other versions of Outlook should be very similar.

1. Configuring your email account

  • Open Outlook, then click Tools (located in the top menu) followed by Accounts

  • The Add an Account window will open. Select Exchange or Office 365 from the list of account types

  • On the next screen please complete the fields as follows:
    1. Email Address: enter your uq username followed by (e.g.
    2. User name: enter uq\ followed by your username (e.g. uq\uqjcitiz)
  • Click Add Account