Forgot Your Password?

  • Call the ITS Service Desk on (07) 336 56000
  • If you have been asked to provide ID in person please visit Information Technology Services, Level 2 Prentice Building
  • Email from a personal email account. Please include your employee number, username and photo ID (drivers license or passport, not staff ID)


How to Change Your Current Password

If you currently know your password and would like to change it, please view the Password Change Page and follow the instructions.


Set a Security Question on Your Account

You can set or update your UQ Security Question on the Security Question Settings page.