This guide covers the basic functions of the Vivotek live camera capture facility at UQ.

Accessing Vivotek

To access the Vivotek facility, you will need access to a computer with the Vivotek software installed. You may also need to request a login account to be set up for you, depending on your faculty. Please email for further information.

The Vivotek software package consists of two applications, which can be found within All Programs > VIVOTEK Inc once the software has been installed. LiveClient is used for viewing live camera feeds and initiating recordings. Playback is used for reviewing and exporting server recordings.

Viewing a camera feed

  1. Launch the LiveClient application, enter the server address, and then enter your login credentials within the fields provided. The server address required will depend your faculty, though the server address will be one of the following:
  2. Once logged in, LiveClient will show a list of one or more available cameras on the left side of the interface. To view a camera feed within the Live View pane, either double-click on the camera or drag the camera to the desired Live View panel.
    • The number of panels visible within the Live View pane can be changed by selecting the Layout icon (  ) from the top menu, then selecting a layout for the list of available options. A single camera feed can be viewed full-size within the Live View pane by double-clicking on the desired panel.
      Please Note: If you are having experiencing connectivity issues, or the video is not streaming smoothly, please change the layout to 1x1 to view one camera at a time.

PTZ functions

Some Vivotek cameras offer PTZ functions, which allow you to pan, tilt, or zoom, the camera from the LiveClient interface. The PTZ functions are located under the PTZ tab in the lower left pane of the interface. Button options may be greyed out if the function is not available on the selected camera.


Please note that there are two video recording options - server and local. Server recording allows you to record video directly to a sever, allowing anyone with access to that sever to access the recordings. Local recording allows you to record a video file directly to your PC. Server recording is only available to some faculties, whereas local recording is available to all faculties. If you have not been instructed to use server recording, or server recording is not sutiable, please follow the local recording instructions below.

Server Recording

Recording a camera feed to your server

Sever recording is only enabled for certain UQ faculties. Please contact if 

  1. Under the list of available cameras on the left of the interface is a folder titled Recording Storage. Find the camera you wish to record, right click on the camera, then select Manually Begin Recording. The green circle within the camera's Live View panel will also turn from green to red to indicate that a recording is in progress.
  2. To stop recording, right click on the title of the camera within the Recording Storage folder, then select Manually Stop Recording.

Reviewing a recording

  1. Launch the Playback application, and log in with the same credentials and server address used to access the LiveClient application.
  2. Within the list of cameras on the left of the Playback interface, double-click on the camera used to make a recording to reveal the recording events associated with that camera.
  3. Double-click on a recording event to load that event into the viewing pane.
  4. Use the Play/Pause button option below the red timeline bar to review the recording event. You can move to a specific point on the timeline by moving the slider directly above the timeline bar.

Exporting a recording

Follow the Reviewing a recording instructions above to load your recording within the Playback application, then follow these additional steps:

  1. If this is your first time exporting a recording from Playback, you may wish to define a new Save to location, so that you can more easily find the exported video.
    • Select the Configuration button option from the menu at the top of the Playback interface, select Client Settings, then select Export Settings.
    • Select the icon next to the Save to: field, select the desired folder on your computer's file system, then select OK.
    • Select OK to exit the Export Settings menu.
  2. Select both the Marker I and Marker II icons (  ) found below the timeline bar to place markers on the timeline. These markers are used to encapsulate the segment of video you wish to export.
  3. Drag Marker I to the desired starting point of your recording, and then Marker II to the end point.
  4. Select the Export EXE icon (  ) to begin exporting the selection of the recording you have selected. A new window will appear to show you the status of exporting process.
  5. Once completed, you'll be able to find your exported file at the Save to: location defined in Step 1.
    • The file produced is a self-contained executable (EXE) that includes both the video file and a basic media player. If you would prefer to export an AVI video file, first select the Configuration button option from the menu at the top of the interface, select Client Settings, then select Export Settings. Select the AVI bullet point to change the export format to an AVI file, then select OK. If the quality of the exported video file is not suitable, these setting can be adjusted within the Video Compression Settings found within the Export Settings menu.

Local Recording


Please check that the following configuration settings are correct on your system. These settings are set by default, so you may not need to change anything.

  1. Open LiveClient and log in using your UQ credentials.
  2. From the menu bar at the top of the interface, select Configuration > Client Settings > Recording Settings to access your local recording settings.
  3. Set Record Type to 3GP. Please note that the AVI option will not work correctly - don't use it.
  4. Change your Save to setting to a location on your computer that only you can access, such as your My Documents folder. You can use the Make New Folder option to create a new storage location within My Documents, if necessary. Once you have the location selected, select OK.
  5. Select OK on the Recordings Settings window to save your settings.

Creating a local recording

  1. Locate the required camera from the list at the left of the LiveClient interface, then double click it’s title to see the camera’s video feed in the Live View pane.
  2. Select the camera feed in the Live View pane. The camera feed will have a red border when selected correctly.
  3. If you are recording on a PC located in the same room as the camera, mute your computer speakers to avoid audio interference issues.
  4. Select the Record to 3GP button option to start a local video recording. The blue circle icon will turn red while a recording is in progress.
  5. To end your recording, select Record to 3GP option again. Your recording will be saved to the file location you specified within the client’s recording settings.

3GP video playback

Please use VLC Media Player to view 3GP video files, as the default media players for Windows 7, Windows 10, and Mac OSX may not work correctly. If you do not have VLC installed on your personal device, it can downloaded from If you your PC device is administrated by UQ, you can install the latest version of VLC from the Software Center.

Further information